We create beautiful, feature-rich, and responsive ecommerce sites. Built on the powerful Magento platform, our stores are engineered for sales.
We get your products to the customer using the quickest, most efficient route through external warehouses and a strong logistics network you can rely on.
We offer a fully-outsourced customer service solution through live chat, email and telephonic support, supporting your customer’s entire journey.
We implement heatmaps to analyse user behaviour and improve the customer journey. This optimises usability to increase conversion rates and reduce abandonment rates.
We create and manage the perfect environment to ensure ecommerce thrives
MAGENTO – THE WORLD’S FAVOURITE ECOMMERCE PLATFORM
An integrated system that packs all the features required for eCommerce ventures, including:
- Fully-fledged eCommerce site
- Payment gateway
- eCommerce analytics monitoring and tracking
- Integration to inventory and management tools
- Responsive site across desktop, mobile and tablet
Successfully integrated inventory management allows you convenient and consistent control over your stock. Save time and labour by automatically syncing your inventory data with your existing applications.
ECOMMERCE – MORE THAN JUST A WEBSITE
When it comes to driving sales and growing your brand’s online presence, an effective marketing strategy needs to be in place. Combining our digital marketing services, means that you have direct access to our partnered agency’s expert insights and conversion skills. These award-winning services include:
- SEO – Search Engine Optimisation
- PPC – Paid Media, Google display network
- Social Media – Facebook, Twitter, Instagram etc. Content & Community Management
- Content Marketing – Landing pages, blogging
- Emailers & Direct Marketing
WAREHOUSING & LOGISTICS
PARTNER WITH THE COUNTRY’S BEST COURIERS
With our experience in ecommerce we know which couriers will be best for your business. To ensure your logistics and warehousing is managed securely and reliably we’ve partnered with some of the best couriers in South Africa.
Our courier partnerships include:
- On the Dot
- FedEX Express
PRODUCT INFORMATION MANAGEMENT
A ‘Product Information Management’ system is a tool that allows you to easily manage all of your content in one place. Our PIM scores your product listings so that you can review their quality. This allows you to efficiently monitor your product info which improves your customers’ experience, organic traffic, and increases sales.
- Customisable data according to your needs
- Easy-to-edit fields with drop-down bars
- Automatic content quality score and analysis
Mobile adds complexity to your digital presence. Our eCommerce platform is fully responsive for all and any device and we specialize in developing and designing to meet the requirements of these interfaces. Our specialists also take care of the following for you:
- Mobile web banners and design
- Optimizes for Omnichannel responsiveness
- SEO Optimized for mobile
Our live chat add-on service allows your customers to communicate, in real time with our trained customer service agents directly from your online store. It’s a simple way for your customers to have their questions answered, which ultimately determines whether they will buy your product or not.
- Instant text-based communication (IM)
- Set your availability time/date
- Fast response and friendly service
TRACKING FOR SEAMLESS MARKETING SUCCESS
Creating a seamless experience for marketing strategies on different channels on devices needs a progressive tracking strategy to ensure a user can get the same relevant message throughout their non-linear purchasing journey. The challenge here is how do we track a user across devices and across channels – especially when wanting to track offline to online (and vice versa) purchases and the relationship they play together. We help you to:
- Interact with consumers both online and offline
- Align your offline strategy for digital success
- Brick and mortar store activations