Marketplace




The Complete Marketplace Solution managed for your brand

MARKETPLACE FLYWHEEL

Our Marketplace Flywheel has been designed to help you scale revenue with our managed solution which revolves around covering the core bases.

  Technology

Proprietary in-house software
3rd Party Integrations
ERP & Inventory Management

  Listing Management

Product Information System (PIM)
New Product Listings
Enrichment of product data

  Product Performance

Product Information System (PIM)
New Product Listings
Enrichment of product data

  Logisitics

Warehouse Management
Retailer Fulfilment
Drop shipping

  Advertising

Product Performance
Platform Marketing
Paid Advertising
Performance Dashboards

  Analytics

Strategic consulting
Advanced reporting
Promotion management
Stock control
Dashboards

  Account Management

Dedicated account manager
Strategic consulting
Brand protection & assistance
Stock & warehouse management
Account suspension & compliance

  eCommerce Operations

Order Management
Return Management
Inventory Management

  Other

Marketplace Management
B2B Trade Stores
Legal & Compliance
Photography

Technology

Proprietary in-house software
3rd Party Integrations
ERP & Inventory Management

Technology

Proprietary in-house software
3rd Party Integrations
ERP & Inventory Management

Listing Management

Product Information System (PIM)
New Product Listings
Enrichment of product data

Product Performance

Product Information System (PIM)
New Product Listings
Enrichment of product data

Logistics

Warehouse Management
Retailer Fulfilment
Drop shipping

Advertising

Product Performance
Platform Marketing
Paid Advertising
Performance Dashboards

Analytics

Strategic consulting
Advanced reporting
Promotion management
Stock control
Dashboards

Account Management

Dedicated account manager
Strategic consulting
Brand protection & assistance
Stock & warehouse management
Account suspension & compliance

eCommerce Operations

Order Management
Return Management
Inventory Management

Other

Marketplace Management
B2B Trade Stores
Legal & Compliance
Photography

TECHNOLOGY

SOLUTION

eComplete makes use of In-house proprietary software to integrate with the Takealot API to fetch live sales and stock as well as 3rd party integrations.

SOLUTION

eComplete makes use of In-house proprietary software to integrate with the Takealot API to fetch live sales and stock as well as 3rd party integrations.

Our Tech Stack

  • Real time stock levels
  • Stock Rebalancing
  • Promotion Management
  • Alerts regarding returns, low stock levels & overstocked products
  • Detailed Analytics with actionable steps to success.

3rd Party Integrations

  • ERP Integration
  • Warehouse integration
  • 3rd Party inventory management integration
  • 3rd party accounting integration
  • Shopify Integration
  • Custom integrations
  • Courier integration

Takealot API

  • Direct Integration to Marketplace
  • Updating of Sales & Returns
  • Updating inventory levels & pricing
  • Create products that exist on the Takealot Database

LISTING MANAGEMENT

SOLUTION

eComplete creates and updates product listings to increase the product ranking in search, which leads to higher sales velocity, reviews and ranking higher in search. Using various data points we are experts in listing creation.

 

Product Data Management

  • Product Information for Marketplace
  • PIM
  • New product listings
  • Update product listings
  • Enrichment of product data

Product Listings

  • Update product listings
  • Boosting performance
  • Increase search ranking

Listing Optimisation

  • Update product listings to boost performance
  • Increase search ranking

LOGISTICS

SOLUTION

A key requirement for successful marketplace growth and management is to have your finger on the pulse of logistics and supply chain management. Many brands do not have fine pick capabilities, this is where eComplete comes in.

 

Warehousing

  • Providing warehouse management
  • Fine pick capability
  • Delivery for regular and lead time ordering
  • Packaging
  • Quality Control
  • Order Management

Inventory Management

  • Stock on hand management
  • Replenishment
  • Reporting
  • Low stock alerts
  • Real-time integration
  • Lost items

Returns

  • Receiving returned items
  • Eligibility of returns
  • Restocking items
  • Damage reports and claims

ADVERTISING

SOLUTION

eComplete Creates and manages advertising campaigns as well as promotions as well as provide analytics on performance. eComplete are specialists in delivering results with Sponsored Products Advertising by combining PPC skills with understanding the main conversion drivers Takealot

 

Advertising Management

  • Creation of advertising campaigns
  • Management of campaigns

Campaign Optimization

  • Optimization of promotions & paid advertising
  • Increasing ROI on ad spend

Reporting

  • Detailed Reports on sponsored advertising
  • Detailed Dashboard on campaigns

ANALYTICS

SOLUTION

eComplete provides advanced reports and analytics which help sellers improve their account performance, Increase profitability and increase revenue while reducing costs.

 

Advanced Reporting

  • Promotion Management Analytics
  • Stock & Inventory
  • Stock Control
  • Sales data by SKU
  • Account metrics
  • Return analysis

Strategic Consulting

  • Management of seller accounts
  • Using our data & analytics to provide actionable steps to improve account metrics

Dashboards

  • Detailed Daily, Weekly & Monthly Dashboards
  • Sales Dashboard
  • Stock Control Dashboard
  • Advertising Dashboard

FULL ACCOUNT MANAGEMENT

SOLUTION

eComplete provides full management of vendor and seller accounts on Takealot. This is an end-to-end service where we take care of all aspects to be successful on Takealot.

Selling on Takealot has a steep learning curve and the current support provided by Takealot to marketplace sellers is complex and takes a long time to get a response. By having an account manager we help to alleviate issues that clients may have.

 

Dedicated Account Manager

  • Promotional management
  • Onboarding of new clients
  • Listing creation
  • Optimisation of current listings

Consulting

  • Consulting strategy & recommendations
  • Reporting

Compliance Assistance

  • Assist with brand protection
  • Assist with account suspension & reinstatement assistance

WAREHOUSE MANAGEMENT

SOLUTION

Using an omnichannel approach, we allow you to interact with consumers both online and offline, making sure you’re always where your customers are.

 

Receiving Stock

  • Batch stock receipt
  • Barcoding
  • Packaging
  • Quality Control

Quality Control

  • Creation of new packs from multiple pallets
  • Re-barcoding
  • Packaging
  • Quality Control

Distribution

  • Replenishment on Takealot
  • Lead Time ordering
  • Drop Shipping
  • Returns & Collection

Information

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